Shamba Shine Co. Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website, interact with our services, or communicate with us.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Personal Information
When you use our services, we may collect personal details you provide voluntarily, such as:
- Full name
- Phone number
- Email address
- Physical address
- Payment details (only when making purchases)
- Any information provided via contact forms or inquiries
b) Non-Personal Information
We may automatically collect technical data such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit on our website
- Date, time, and duration of visits
c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
2. How We Use Your Information
We use the collected information for purposes including but not limited to:
- To provide and deliver our services (e.g., irrigation installation, greenhouse construction, farm consultation).
- To respond to inquiries and provide customer support.
- To send confirmations, invoices, and service-related updates.
- To send promotional emails and newsletters (with your consent).
- To analyze and improve website performance and service quality.
- To comply with legal obligations and resolve disputes.
3. Sharing and Disclosure of Information
We respect your privacy and will not sell or trade your personal data to third parties. However, we may share information in these cases:
- Service Providers: With trusted partners who help us operate our business (e.g., IT support, payment processors).
- Legal Compliance: When required by law, regulation, or government request.
- Business Transactions: In case of a merger, acquisition, or sale of assets, personal data may be transferred.
4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once no longer needed, your data will be securely deleted or anonymized.
5. Data Security
We take strong security measures to protect your personal information, including:
- Encrypted data storage.
- Restricted access to sensitive information.
- Regular monitoring of our systems for vulnerabilities.
However, please note that no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access – Request a copy of the personal information we hold about you.
- Right to Rectification – Request corrections to inaccurate or incomplete information.
- Right to Erasure – Request deletion of your personal data, where legally possible.
- Right to Restrict Processing – Limit how we use your personal data.
- Right to Data Portability – Request transfer of your data to another service provider.
- Right to Withdraw Consent – Opt-out of marketing communications at any time.
To exercise your rights, contact us using the details below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the content, security, or privacy practices of these websites. We encourage you to review the privacy policies of third-party sites you visit.
9. International Data Transfers
If you are accessing our services from outside Tanzania, please note that your data may be transferred, stored, and processed in countries with different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a new Effective Date. We encourage you to review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: info@shambashine.com
📞 Phone: +255 767 019 731
📍 Address: SUA, Morogoro
